Refund policy

Last updated 17 August 2026

The short version: we refund our mistakes. We do not refund an answer because it is unfavourable. The reasoning below is the part that matters.

We refund, in full

• If we get your birth data wrong, or our engine errs.
• If the report does not arrive within twelve hours.
• If we cannot explain a disagreement between traditions and therefore cannot resolve the report. We hold it, tell you why, and refund you.
• If you have not yet submitted birth details — cancel and we refund, no reason needed.

We do not refund the finding

If all five traditions agree the match is unfavourable, we will tell you so and show you exactly why. That answer costs us the same to produce as any other.

If we refunded it, we would have a financial reason to deliver good news.Then you could not trust the reports that go your way — and the whole product would be worth nothing. You are reading this before you pay, deliberately.

How to ask

Write to hello@doosrirai.in. Refunds are processed to the original payment method within seven working days.

Who operates this

Doosri Rai is operated by Vmobify, Hinjewadi Phase 3, Pune, Maharashtra 411057, India. Contact hello@doosrirai.in or +91 89834 62134.