Privacy

Last updated 17 August 2026

This page describes exactly what we collect and what happens to it. It is written to be read, not to be survived.

What we collect

• Two sets of birth details — date, time and place of birth, and a first name for each person. We do not ask for a surname and we do not store one.
• What you were told — the verdict you received and who gave it, in your own words. This shapes the report.
• An email address, to deliver the report and arrange the call.
• Your phone number — used to take the payment and to reach you if your email bounces. Never used for marketing calls or messages, and never shared with anyone but the payment provider.
• Payment confirmation from our payment processor. We never see or store your card or UPI details.

The second person

One of the two people in a matching report is usually not the customer. We treat their birth details as belonging to them: they are used to produce the report and for nothing else, they are never used for marketing, and they are erased on request from either person.

What we do not do

• We never sell or rent your data, and we never give it to anyone who wants it for their own purposes. The only companies that receive any of it are the processors named below, each doing one job for us.
• We do not put birth data into analytics. Our analytics record that a page was viewed and that a report was purchased — never whose, and never what was in it.
• We do not add you to a marketing list.
• We do not build a profile of you across other websites.

Who else touches it, and what they get

Named, because “a transactional provider” is not something you can check.

• Cashfree — takes the payment. Gets your name, email, phone number and the amount. Card and UPI details go to them directly and never reach our servers.
• Resend — sends the emails. Gets your email address and the text of what we send you. Never any birth detail.
• Supabase — the database and file storage. Holds everything we store, including both sets of birth details and the report.
• Vercel — runs the website. Gets the usual request records: IP address, browser, which page.
• Cloudflare — tells people apart from bots at the checkout. Gets the same request records, on that page only.

Parts of the written explanation may be drafted with the assistance of a third-party AI service; where that happens it is disclosed in the report itself. If you agreed to advertising cookies, the advertising networks named in that banner also receive a record that a purchase happened — never who by, and never any birth detail. If you did not agree, nothing is sent to them at all.

How long we keep it, and what erasure actually erases

Your report and the birth details behind it are retained so you can retrieve the report later. Ask us and we will erase them. Write to hello@doosrirai.in and it is done within seven days, with an email to confirm.

Four things do not go, and you should know what they are before you ask:

• The record that you bought something. The date, the amount and the reference. Indian tax and accounting law requires us to keep transaction records, and we cannot delete them on request. They contain no birth detail.
• Cashfree's own copy of the payment. They are a regulated payment processor with their own retention obligations, and it is not ours to delete.
• Backups. Deleting from the live database does not reach into a backup taken last week. Those expire on their own schedule and are not searched or used for anything in the meantime.
• Emails already delivered. A report link we sent to your inbox is in your inbox. We stop the link working; we cannot unsend the message.

Everything else — both people’s birth details, the report itself, the stored file — is deleted, and your email address is masked in the transaction record so it can still be reconciled without identifying you.

If the second person asks for erasure, we do it on the same terms, and we do not tell the buyer who asked.

Your rights

You may ask what we hold, ask for a copy, ask for a correction, or ask for deletion. One person reads that address and answers it.

Grievance contact

Questions or complaints about how your data has been handled go to hello@doosrirai.in. We respond within seven working days.

Who operates this

Doosri Rai is operated by Vmobify, Hinjewadi Phase 3, Pune, Maharashtra 411057, India. Contact hello@doosrirai.in or +91 89834 62134.